Help with PrompterShot

Record your script one shot at a time. Keep the takes you want, trim them, and export your video.

Contact support

Email support@shluv.com. Include your iPhone model, iOS version, app version, and the steps that caused the problem. Do not send payment details or private footage.

Start a video

  1. Create a new video and add a title.
  2. Paste or write your script. Press Return to start another shot. Color-code shots before recording. Use “Combine into one shot” for a continuous take.
  3. Open the recorder and allow camera and microphone access.
  4. Record a shot. Review the result and choose Keep take or Discard take.
  5. Tap Review, select a take for each shot, and export the assembled video.

Voice following

Open Prompt → Font & scrolling and choose Follow voice. This currently needs English (US) on-device speech recognition and Speech Recognition permission. If voice following is unavailable, choose Manual or Fixed speed. You can change permissions in iPhone Settings.

Free recording and Pro

Standard 1080p recording at 24 or 30 fps, scripts, shot colors, prompting, retakes, and trimming remain free where supported. Your first three completed videos export clean at 1080p. After that, export new videos free at 720p with a small PrompterShot watermark. Previews, failed exports, and cancellations do not use an included video. Re-exporting a qualifying video stays clean.

Pro is a one-time App Store purchase with unlimited clean HD exports. It also adds supported standard 4K and 60 fps recording, manual ISO/shutter/temperature controls, and compatible Dual Record. Dual Record requires iOS 26 or later and a compatible native square front camera. Dual outputs are 1080p at 30 fps. Available formats depend on your device and camera.

Restore Pro

Open Settings in PrompterShot and choose Restore Purchases. Use the Apple Account that made the purchase. Existing recordings remain available for review, trimming, and export without current Pro access.

If Pro cannot load, check your network and App Store account, then try again. Apple manages payments and refund requests through reportaproblem.apple.com.

Saving and recovery

Keep or Discard each new take before leaving its review. An unresolved take can appear again after relaunch. If an export cannot save to Photos, check Photos permission and available storage, then retry or use the share option. A completed export keeps its clean grant if a later Photos save fails. Retrying the same video does not use another included video. Do not remove the app to troubleshoot before saving any recordings you need; removing the app removes local files.

Privacy

No app account is required. Scripts and recordings stay in app storage until you choose to save or share them. Read the privacy policy for full details.